When Systems Go Down,
Customers Don't See an Outage.
Small business are one of the top 5 targets for cyberattacks and a breach is never just data. It's a payroll that didn't run, a crew standing in a parking lot, a customer who called a competitor because no one picked up. NEO delivers enterprise-grade cybersecurity and managed IT sized for your business, so you can focus on the work while we carry the weight of protecting it.
The threat landscape is aimed at you
Attackers know smaller companies carry weaker defenses — and go after them first. The numbers behind the headlines are sobering.
Behind every statistic is a paycheck.
A breach report is really a payroll that didn't run, a crew standing in a parking lot with nowhere to go, a customer who called a competitor because no one picked up. When technology fails, it isn't just data that's lost — it's the week of revenue, and the trust, you don't get back.
Most IT companies aren't built for businesses like yours
Generic MSPs sell tickets and reactive break-fix. Growing businesses need a partner with the operating depth to handle security, compliance, and strategy — here's the gap we close.
Know where you are. Plan where you're going.
Every engagement begins by placing your organization on this model — and mapping the path to where you need to be. Each plan below advances you along it.
Reactive
Point antivirus, no MFA, ad-hoc backup, unknown gaps.
Protected
Monitored endpoints, EDR, patching, and a reliable operating model.
Managed
MFA, device management, advanced email, backup, and an SLA.
Optimized
SIEM/SOC, vulnerability management, and continuous threat hunting.
SOC 2 Ready
SOC 2 Type II readiness, PIM/JIT, DLP, full GRC, audit evidence.
Three progressive tiers. One secure foundation.
Each plan builds on the one before it and moves you further up the maturity model. Every plan is fully tailored to your business — layer on add-ons to tune coverage to exactly what you need.
Essentials
Reliable, monitored IT operations for small teams that want a predictable operating model and a real partner on call.
- 24×7 remote monitoring & alerting
- Next-generation endpoint protection (EDR)
- Base email security & monthly patching
- Help desk & quarterly reporting
Professional
The recommended baseline for growing organizations — the identity, device, and email security most cyber-insurance carriers require.
- Everything in Essentials, plus:
- MFA, Conditional Access & device management
- Advanced email security & cloud backup
- Phone help desk & documented SLA
Enterprise
Engineered for regulated and security-conscious firms that need demonstrable SOC 2 readiness and continuous security operations.
- Everything in Professional, plus:
- SOC 2 Type II readiness & evidence
- 24×7 SIEM/SOC, MDR & vulnerability mgmt
- Virtual CISO / vCIO included
Tailor any plan to your business
Every tier is a starting point, not a straitjacket. Layer on the capabilities your organization needs — and nothing it doesn't.
Network Management
Design, deployment, and management of your network — firewalls, switching, segmentation, high-density Wi-Fi, and managed VPN across every location.
PopularEnterprise Telecommunications
Hosted voice, e-fax, secure messaging, and AI-driven call handling — a modern communications stack that keeps customers connected to your business.
PopularManaged SIEM / SOC
24×7 security monitoring, detection, and response across identity, endpoint, email, network, and cloud.
Server & Application Management
On-premises and cloud server lifecycle, hardening, monitoring, and patching — plus support for your line-of-business applications.
Vulnerability Management
Continuous scanning, risk-based prioritization, and remediation tracking under SLA — plus penetration testing on a defined cadence.
Advanced Backup & DR
Image-based, immutable, offsite backup for on-premises servers with documented RTO/RPO and tested disaster-recovery procedures.
Governed Business AI
SOC 2-compliant AI productivity tooling deployed under governed controls — modernize knowledge work without sacrificing data governance.
Virtual CIO / CISO
Fractional technology and security leadership — roadmap, budget, vendor management, board reporting, and IR plan stewardship.
Physical Security
Assessments and managed systems for surveillance, badge/access control, and facility protection across your locations.
Trusted when it matters most
When a crisis hits, you find out who your partner really is. Here's what it's like to have NEO in your corner.
We had a cyber incident that required an immediate and knowledgeable response, and NEO Managed Services was there for us. The team responded quickly and assessed the situation efficiently.
They worked diligently to get our systems back up and running as quickly as possible, minimizing disruption to our business. We were extremely satisfied with the professionalism, communication, and ability to handle a stressful situation with confidence.
We highly recommend NEO Managed Services to any organization looking for a responsive, knowledgeable, and dependable IT partner — especially when it matters most.
The NEO IT management team has been one of the best services we have used in a long time! They are always quick to respond whenever we are having technical issues and truly care about our cyber security. When a tornado left our office without any power, the NEO team was the first to reach out to make sure that we were okay. They provided us with action steps to take in order to get our systems up and running smoothly. If you own a business or are looking for a better IT management team, I recommend you consider NEO.
Neo Managed services has been a great addition to my clinic. I have had a few cyber incidents and the Neo team squashed the issue in within 15 minutes and built further protection to keep it away in the future. Being in the health field immediately puts you at risk for cyber security issues. To know that my clinic meets HIPAA compliance and is protected feels really good. Ultimately most clinic owners don't even think about the potential attacks and security that's necessary! Thank you Neo Managed Services!
Technology that keeps your business running
From the front office to the field to the data center, every control we operate has one purpose: keeping your business open, your team productive, and your data safe.
Protect your business. Empower your team.
Start with a free, no-obligation IT assessment. We'll place you on the maturity model, identify your gaps, and recommend the right plan — whether or not you engage NEO.