Enterprise-Grade IT.
Built for the Way You Work.
Enterprise-class cybersecurity and managed IT for healthcare organizations with HIPAA and HITRUST obligations, and for businesses that simply want to be secure. Backed by 30+ years protecting the most sensitive systems in healthcare and government, delivered without enterprise-class cost.
Enterprise-class security, built on
decades of high-stakes experience
We didn't learn on small businesses. We hardened our skills protecting some of the most sensitive systems in healthcare and government — and every plan we offer is built on that same foundation.
A Cybersecurity Foundation
Identity, endpoint, network, and data protection are designed together — never bolted on. Every tier, healthcare or business, is built on the same secure foundation from day one.
Built for HIPAA & HITRUST
Our tooling and processes are engineered around the HIPAA Security Rule and HITRUST obligations, so regulated organizations inherit compliance-ready controls instead of scrambling to build them.
We Do Security & HIPAA Better
30+ years securing data for major healthcare systems and government agencies. Protecting the most sensitive information in the world isn't a new line of business for us — it's our origin.
Enterprise-Class, Not Enterprise-Cost
The security posture of a large enterprise at a predictable per-user, per-device investment. Fortune-500-grade protection without the Fortune-500 budget or the hourly-billing surprises.
Fully Customizable Plans
Tiers are a starting point, not a straitjacket. Every plan is tailored to your organization — layer on add-ons and tune coverage to exactly what you need, and nothing you don't.
A Partner, Not a Vendor
We're an extension of your team — monitoring around the clock, anticipating needs, and owning outcomes as your single point of accountability across your entire technology stack.
Everything your IT environment needs
A comprehensive portfolio of managed services designed to keep your business secure, efficient, and always moving forward.
24/7 Helpdesk & Remote Support
Certified technicians available around the clock. Fast response, real resolutions — not ticket queues.
Network Management & Monitoring
Continuous oversight of your network infrastructure — optimized for performance, reliability, and growth.
VoIP & Unified Communications
Modern business phone systems and collaboration tools — seamlessly integrated and fully managed.
Employee Onboarding & Offboarding
Streamlined IT provisioning and deprovisioning so your team is set up — and secured — from day one.
IT Procurement & Asset Management
Strategic hardware and software procurement, tracked and maintained throughout the full asset lifecycle.
Patch Management & Maintenance
Automated and scheduled updates across all systems — reducing vulnerabilities without disrupting workflows.
Cybersecurity & Threat Monitoring
Enterprise-grade threat detection and response — identifying risks before they become breaches.
HIPAA Compliance Management
Comprehensive HIPAA-aligned IT practices for healthcare organizations — policies, audits, and technical controls included.
Backup & Disaster Recovery
Automated backups and tested recovery plans — because the question isn't if something will go wrong, it's when.
Cloud Services & Migration
Seamless migration to the cloud — public, private, or hybrid — architected for security, performance, and cost efficiency.
Cloud Productivity & Collaboration
Full lifecycle management of your cloud productivity suite — licensing, configuration, security, and end-user support.
IT Strategy & vCIO Consulting
Align your technology roadmap with your business goals — strategic planning, budgeting, and executive-level IT advisory.
Two paths. One security foundation.
Whether you're bound by HIPAA or simply want to be genuinely secure, choose the path that fits. Each is built on the same cybersecurity foundation, offers three progressive tiers, and is fully tailored to your environment.
HIPAA & HITRUST Compliance
For clinics, practices, and any organization that creates, stores, or transmits Protected Health Information. Engineered around the HIPAA Security Rule and HITRUST obligations, so you inherit compliance-ready controls instead of building them from scratch.
- Foundational HIPAA technical safeguards & risk assessment
- BAA management and audit-ready evidence
- Path to HITRUST e1 readiness with 24×7 security operations
IT Managed Services
Reliable, monitored IT operations and cybersecurity for businesses of every kind — built on the same secure foundation, with a predictable operating model and a real partner on call. Scales all the way to SOC 2 readiness as your obligations grow.
- 24×7 monitoring, next-gen endpoint protection & help desk
- Identity hardening, device management & documented SLAs
- Path to SOC 2 Type II readiness with managed SIEM/SOC
Every plan is fully customizable. Tiers are a starting point — we tailor each one to your team size, systems, and obligations, and layer on modular add-ons so you pay for exactly what you need. Pricing is provided with your custom IT assessment.
Extend any plan with modular add-ons
Layer additional capabilities onto any tier as your needs grow.
AI that's actually safe to use
Most AI tools ask you to trade privacy for productivity. Ours don't. We deploy AI under the same security and data-protection controls as the rest of your environment — governed, compliant, and audit-ready.
HIPAA-Compliant Clinical AI
Custom, HIPAA-compliant AI features that accelerate clinical documentation and administrative work — increasing speed and efficiency at the point of care without ever exposing PHI.
- Ambient clinical documentation & note assistance
- PHI-aware guardrails and data-handling controls
- Less administrative burden, faster charting
- BAA-backed, HIPAA-aligned deployment
SOC 2-Compliant Business AI
Governed, business-grade AI productivity tooling deployed under SOC 2-aligned controls — modernize knowledge work without sacrificing data governance or security.
- Curated, business-grade AI productivity tools
- Data residency, retention & DLP integration
- eDiscovery-ready governance & audit logging
- Adoption enablement: training, prompt libraries, office hours
No shadow AI. No data leakage. Every AI deployment is licensed, provisioned, and governed by NEO — subject to the same identity, data-protection, and audit controls that protect the rest of your environment.
Up and running in three steps
We make switching to a managed services partner seamless — with a structured onboarding designed to get your environment secured and optimized fast.
Free IT Assessment
We audit your current infrastructure, identify vulnerabilities, and map out exactly what your environment needs — no obligation, no pressure.
Custom Service Plan
We build a tailored managed services plan around your industry, team size, compliance requirements, and goals — not a one-size-fits-all package.
Seamless Onboarding
Our dedicated onboarding team transitions your environment with minimal disruption. Most clients are fully operational under our management within weeks.
Ready to modernize your IT?
Start with a free, no-obligation IT assessment. Our team will review your current setup and show you exactly how NEO Managed Services can strengthen your security, reduce costs, and keep your business running smoothly.